Join host Shannon Abel as she interviews customer experience experts about the latest industry trends and insights.
If you live and breathe digital customer experience, this podcast is for you. Join host, Shannon Abel, as she interviews CX professionals about the latest trends and insights in experience driven commerce. Guests come from a wide range of backgrounds, including experts from Adobe, Yotpo, Threekit, and Blue Acorn iCi. From optimization and performance marketing to personalization and ADA compliance, you'll find the answers to all of your CX and experience driven commerce questions.
After graduating from Clemson University, Shannon started her career in marketing, focusing on content creation and engagement. As the media marketing specialist at Blue Acorn iCi, she keeps brands up-to-date on the latest trends and news in the customer experience world. In her free time, she enjoys running with her dog and trying new restaurants in Charleston.
Born from the minds of engineers, data scientists, commerce experts, designers, and strategists. Blue Acorn iCi is a leading independent digital customer experience company that solves problems and delivers results. The first company of its kind to pioneer what's possible through the convergence of analytics, digital commerce, customer experience, and full-service commerce offerings.